Techfluential by Deloitte

Shifting From AI Experimentation to Enterprise Transformation

Episode Summary

Success with AI involves more than just deploying technology; it requires a fundamental redesign of how work gets done. Cisco Chief Customer Experience Officer Liz Centoni and former Humana CIO and Capital One Executive Sam Deshpande share their front-line experiences moving AI from the lab into live operations. They discuss how to navigate the shift from pilot to production, manage governance after go live, and foster the C-suite and boardroom partnerships necessary to deliver real business value.Listen to recent episodes here.

Episode Notes

Success with AI involves more than just deploying technology; it requires a fundamental redesign of how work gets done. Cisco Chief Customer Experience Officer Liz Centoni and former Humana CIO and Capital One Executive Sam Deshpande share their front-line experiences moving AI from the lab into live operations. They discuss how to navigate the shift from pilot to production, manage governance after go live, and foster the C-suite and boardroom partnerships necessary to deliver real business value.

Listen to recent episodes here.